OTIF

On Time in Full Delivery  

A measure of how well a supplier matches the planned delivery requirement of the customer. The ability to deliver products on time is fundamental to customer satisfaction. 100% delivery must be achieved without unnecessary additional costs such as special deliveries, overtime payments, increases in stocks, scrap or rework costs. OTIF is a function of good plant performance which in turn is an indication of good management. Good plant performance is demonstrated when production flows through the plant without interruptions.

	No of Planned – No of Incorrect Deliveries Deliveries
OTIF =	________________________________	x 100%
	No of planned deliveries

· Units : Percentage %

· Data Required :

o Customer Delivery Schedule

o Actual delivery history